General support is anything relating to the every day use of the software and for queries relating to balancing, sales etc.
Technical support is anything not related to normal use of the program such as printing issues, webloading problems and installation of software.
Open a support case
If you already have a LiveAssist account, click here to log in and open a new support case. If you do not have an account, you will need to contact support.
We offer a state of the art service desk to all clients. This service is available to help you with queries about using all Realnz products. All staff members on the help desk are experienced real estate administrators, book keepers or network administrators. No other software company can offer the experience Realnz has in your industry.
We will assist you to get the very best from the software's functionality. We will also assist you to fix any errors that may have occurred in data entry. This ensures you have a smooth running and efficient office. You can also have total peace of mind that the Realnz team will be supporting your business not just your software.
Proudly supporting these guys...
as well as hundreds of independents - large and small
Realnz is a privately owned company. We pride ourselves on being a boutique operation, giving every user the individual attention they deserve.
Talk to us today to find out how our client-for-life philosophy can work for you.