CLOUD, LIVE and LIVEinspector can all be accessed using an ipad or tablet.
Classic and RPM must be used on a PC.
Yes, the program can be installed on windows 10
The program is licenced per PC so you can move your program to another PC but you cannot use it on an additional one without purchasing an additional licence.
For instructions or assistance with moving your program, please contact our support desk.
A current list of the major industry portals we load to can be found here https://www.realnzsoftware.co.nz/solutions/integration. If the portal you wish to load to is not listed here, just ask, we always happy to extend our offering. We can also send your listings to your own website, please contact our support staff via the contact link to obtain a copy of the file specifications to give your web developer.
The length of time for a listing to update on a website can vary depending on the website. However, most websites will update within an hour. The exception is realestate.co.nz which updates overnight.
The program can be installed on a Mac using Microsoft Virtual PC, or you may install Windows directly.
RealCLOUD and RealLIVE are our web based solutions.
Classic Office and RPM are not web based but can be installed to a terminal server for remote access.
LIVEInspector runs on your mobile device.
Yes, both within the Office and LIVE systems the agents can maintain their own databases, or it can be done by an administrator.
We can send your listing via a bulk xml webload to your website, but we do not provide the website. Please contact our support staff for a copy of the file specifications to give to your web developer.
Due to the complexity of setting up the program specifically for your office, we do not offer a trial version. We do however, offer an online demonstration for new clients, or existing clients wishing to purchase a new module. Please contact our sales staff via the contact link to book your demonstration.
Our support fees are calculated on the number of users / PCs, not the number of owners/properties or tenants.
Yes, the software can be used on as many computers as you need, as long as they are networked together. Alternatively, a terminal server environment can be used for multi-branched offices.
Technical support is limited to the installation and daily running of the program. Not included is the setup and installation of networks, printers and hardware and configuration of PCs and Servers (outside of the program).
We will work along side your technician if the issue is outside the limits of your technical support.
Realnz is the only custom real estate program that does the lot. We have the complete package from trust and GL accounting, listings, advertising and payroll, right through to property management. If you are not using Realnz, chances are you have to deal with 3 or 4 separate software companies to achieve the same results.
Realnz LIVE is a product offered in addition to the office program. Due to the data flow of listings and sales from office to LIVE it is not able to be offered as a stand alone program.
There are many reports that the you can give to the agents to help them understand their success.
Your monthly fee covers program and technical support via email and phone, software updates, emailing, archiving and limited SMS.
You can download instructions and the update installer from www.realnzsoftware.co.nz/liveassist/downloads.
Please log a case via LIVEassist if you require additional assistance.
There is no additional fee from us to webload your listings, however you must check with each individual portal that you load to for details on their charges.
We often release a new version of the program however not all releases are relevant for all users. You are welcome to check the release notes (these have been automatically updated for each version) to see any changes and decide if you wish to update However we will always notify you of any important updates that require action.
Please contact our friendly support staff for instructions or assistance on moving your program to your new PC.