welcome

with over 20 years in the real estate industry, realnz is your one stop shop for real estate solutions.

  • Home
  • Products

    • Core Products

      Real Office RPM LIVE
      Office RPM LIVE
      everything you need to run a successful real estate office in today's busy market. realnz RPM has to be one of most easy to use rental trust accounting solutions on the market today send email and sms campaigns and access detailed reporting without the need to install any software.

      Featured

      Real Inspector
      Real Inspector
      Available for Android Available for iOS
  • Services

    • What we can do for you

      realnz will help you with everything you need to get your office and up running. talk to our friendly sales staff if you would like more information on any of our solutions. our trainers will teach you what you need to know to use our products, and our helpdesk is always available if you get stuck.

  • Support

    • Talk to our helpdesk

      news

      We are here to help

      we offer a state of the art Help Desk service to all clients. this service is available to help you with queries about using all realoz products. all staff members on the help desk are experienced real estate administrators, book keepers or network administrators...

      Call 09 302 1810
      for help over the phone for most standard support queries such as balancing and end of month procedures ...
      Email the helpdesk
      at support@realnzsoftware.co.nz to have your questions answered via email ...
      Log a support case online
      our support form will gather all of the required information and lodge it directly with our heldesk ...
      Downloads
      this section contains the latest version of all of our products ...
      Read more »  
  • Contact
  • About

    • Our company, our team, our goals

      Our company

      Find out who we are and what we have to offer. Not only do we have the best service and well trained support staff, our real estate specific accounting products and knowledge are second to none.

      Our team

      Our friendly and experienced staff are key to providing you with the services and products you need.

      Our partners

      We maintain a number of strong business relationships with other service providers in the real estate industry. Find out how you can extend your realnz experience today.

      More info »  

news

  • Mon, 6 Feb 2012 10:00:00 GMT
    LIVEassist launch
    Realnz LIVEassist is our new support portal, giving you answers to common questions and full access to your support cases.
  • Thurs, 15 Nov 2011 15:29:10 GMT
    Live Inspector
    Live inspector just released, iPhone, iPad and Android property management inspections feed back into Real NZ. Call us for details.
  • Thurs, 15 Nov 2011 15:29:10 GMT
    Real Inspector
    Real inspector just released, standalone iPhone, iPad and Android property management inspections emailed to any email address. Look in the Appstore or Market place for Real Inspector from just $8.99
  • Fri, 1 Apr 2011 15:03:20 GMT
    2011 Core Update
    we are currently rolling out our 2011 Core Update. the update offers a fresh new look and a number of new features.
  • Fri, 23 Jul 2010 15:03:20 GMT
    realnz simplified
    we have simplified our product offering by consolidating our entire product range into 4 core products.
    
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services

the most important element in choosing a software product is the level of support accessible by the user. our support team is available to you from 9.00am to 5.00pm, Monday to Friday (excluding public holidays)

realnz software is not limited to our core products in the real estate industry. we also offer consulting services on any IT project or software development project large or small. contact us for more information.

help line

our helpdesk service gives instant access to our large and friendly support team. our support staff are seasoned real estate administrators giving polite and prompt answers to any query about trust accounts, the general ledger or using any other aspects of the software.

we offer a platinum support service, where you send us your datafile and we check for any errors and imbalances. we then talk you through any corrections that need to be made. this ongoing service is chargeable at an hourly rate

new clients are offered assistance with balancing (platinum support) free of charge for the first three months. this is achieved by sending your datafile to us, which we check and then talk you through any corrections that need to be made.

remote desktop support

realnz offers an array of on-line support services whereby we can view your data and assist with any query immediately and fix any problems directly into your datafile.

the help desk

we offer a state of the art help desk service to all clients. this service is available to help you with queries about using the software. all members of the help desk are experienced real estate administrators, book keepers or network administrators.

we will assist you to get the very best from the software's functionality. we will also assist you to fix any errors which may have accidentally been made. this ensures you have a smooth running and efficient office. You can also have total peace of mind that the program will be "fun" to use and your job has our team supporting you.

your contact, whether via telephone, fax, email, our in-built support forms, or through our web site, are logged chronologically in our help desk software to ensure quality of service.